Program Dates

September 25

Program Time

8:30 AM - 3:00 PM

Program Fee

Lunch Provided


Denise Lee
Director of Training & Management Development

Denise has over 25 years of experience in:

  • Human Resources
  • Business Management
  • Retail Banking
  • Diversity & Inclusion
  • Retail Management
  • Sales & Relationship Building
  • Program Design & Delivery


Mosteller & Associates' Training Center
2433 Morgantown Road, Suite 100
White Pines Professional Center
Reading, PA 19607

Driving Directions


Denise Lee or Stacy Yerger
Mosteller & Associates

Managing Employee Performance

Performance management, when handled appropriately, can assist in the development and retention of employees. Many managers, supervisors, and employees feel that performance management systems are cumbersome, and too time-consuming.  Therefore, they do not see the value and think of the process as a waste of time.

This program is designed to help managers gain an appreciation for the performance management system and become proficient in setting expectations, holding employees accountable, and delivering effective employee evaluations.

Key Focus Areas 

  • The Performance Management Process
  • Setting Expectations
  • Performance Planning
  • Managing Performance
  • Appraising Performance
  • Rewarding Performance