Thursday, September 5, 2019 from 8:30 AM to 12:00 PM MST
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DoubleTree by Hilton Phoenix - Tempe 
2100 S Priest Drive
Conference Center
Tempe, AZ 85282

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Mercy Care Provider Relations 
Mercy Care 

Mercy Care Annual Provider Forum
September 5, 2019

It's time again for the most attended provider forum of the year!  This year has already been full of changes, challenges, and many successes!   Join us for the Mercy Care Annual Provider Forum on September 5, 2019.  

Who should attend:

  • Agency/Organization senior leadership
  • CEO, CFO, COO, CCO, etc
  • Office Manager
  • Finance/Billing directors
**Registrations may be limited to three per organization depending on number of registrants, due to limited space

Attendees will:

  • Receive updates regarding AHCCCS, DDD, and Mercy Care 
  • Hear from our keynote speaker P.J. Dixon (see more information about P.J. here)
  • Participate in one of three breakout sessions (Q&A included!) 
  • Visit Mercy Care department tables to meet staff and ask questions 
  • Meet and network with other providers

Agenda sneak peek:

  • Registration opens 7:30am
  • Department tables open 7:30am
  • Main session: 8:30 - 10:30am
  • Break 10:30 - 11am
  • Concurrent breakout sessions 11am - 12pm

Main session topics:

  • Mercy Care Updates
  • AHCCCS Updates
  • DD Contract Award: What's Changing? What's Not Changing?
  • ACC Year in Review
  • Healthcare Literacy and Special Accommodations
  • Communication and Provider Resources

Breakout sessions and descriptions:

  1. Behavioral Health - Panel Discussion and Q&A
    This breakout session format was very successful at the 2018 Provider Forum, so it's back by popular demand!  Bring your questions for the Mercy Care panel of department experts to answer.  Questions about eligibility, services, and coordination of benefits are some of the hot topics that continue to be at the top of the list.

  2. Member Panel Discussion with Q&A - DD Focus
    Mercy Care's Office of Individual and Family Affairs (OIFA) has put together a panel of family members that will participate in thoughtful discussion around common challenges, successes, and areas for improvement for service delivery to DD members and families.  Attendees will be able to ask questions of the panel as well as Mercy Care OIFA, DD Liaisons, and Provider Relations team members.

  3. Primary Care Physicians - Behavioral Health Training and Q&A
    As a PCP, what Behavioral Health services are you able to provide?  Where can you find the BH diagnosis a PCP office can treat and prescribe medications?  How do you know who to refer members to when behavioral health services are needed?  Where can you find the information on Behavioral Health benefits?  Mercy Care's Behavioral Health Coordinator will provide a training to answer those questions and more.  Attendees will be able to ask questions of the presenter as well as Mercy Care Medical Management and Provider Relations team members.