Wednesday, September 18, 2019 from 5:00 PM to 8:00 PM EDT
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Honeywell Fire Safety, 
12 Clintonville Road
Northford, CT 06472

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Pervez Khalid 
APICS New Haven Chapter #229 

"Partnering with Suppliers to Resolve Reliability Issues" using FRACS (Failure Reporting, Analysis & Corrective Action System)

Please join APICS New Haven, ASQ New Haven, ASQ Southern Chapters for a joint PDM on the subject Topic presented by Frank Tyszka and Mark Pikulik.

Failure Reporting, Analysis, and Corrective Action System (FRACAS)

FRACAS is a business process that is used to track product failures, determine the root causes, and identify what needs to be done to prevent recurrence of those failures. As described by the US DoD in MIL-STD-785B “Reliability Program for Systems and Equipment Development and Production” (Appendix A paragraph, this process primarily applied to development items and test articles, but many companies have expanded it to include production line output and fielded products as well. Fielded products sometimes experience failure mechanisms that could not be seen in development testing scenarios.

Typically, FRACAS is led by the Reliability & Maintainability Engineering organization. The R&M engineers do not work in isolation; FRACAS is an effort that involves other engineering disciplines, quality assurance, purchasing, supplier management, and the user community. Critical aspects of a successful FRACAS program are good quality data regarding the circumstances of failure, availability and control of failed parts for analysis, an engaged investigative team, and a method to capture, share, and flow information throughout the process.

Quality vs. Reliability what is the difference?

FRACAS Objectives.

FRACAS Applications.

Why FRACAS is important?

What is often discovered during a FRACAS investigation?

What needs to be done to have an effective FRACAS program?

FRACAS process flow.

Suppliers are integral to a successful FRACAS program.

Generic examples of FRACAS failures with group discussion.

Speaker Bios:

Frank Tyszka: Frank is currently a staff engineer at Sikorsky Aircraft a division of Lockheed Martin Corporation. He has an extensive background. A Sr. Operations Manager for Pratt and Whitney he reported to former CEO Louis Chenovert. Frank was responsible for 3 Business Units. Key deliverables were delivering high quality gas turbine engine parts on time, at low cost with zero escapes. Frank was also the Global Manager of Quality Engineering for Schick Wilkinson Sword. During Frank’s tenure at Schick, the Quattro 4 bladed razor was introduced which started the “razor wars” and Intuition the first Razor for women with a soap attachment was developed. As an unlimited licensed graduate of the United States Merchant Marine Academy he was required to work for 5 years in the Maritime Industry.  Mr. Tyszka was originally a Barge Engineer for the former SEDCO corporation. Responsibilities included ensuring and maintaining safe rig operation and loading during oil drilling, rig navigation to target locations, setting up anchor patterns to maintain position in rough seas and maintaining rig ballasting load plans ensuring no damage occurred to the rig, equipment or its personnel. For ten years he worked at AVCO Lycoming as a Sr Quality Engineer and Manager.  Using knowledge gained through Six Sigma and lean Mr. Tyszka became a Superintendent in manufacturing responsible for developing and final production of recuperator’s used for the AGT 1500 Gas Turbine Engine. He has also worked in operations as an overhaul and repair manager for several Gas Turbine engine models supervising more than 100 bargaining unit employees. This involved performing Non-Destructive Testing, hardware investigations, machining and gas turbine engine recertification to strict FAA standards. Mr. Tyszka holds a BS degree from the US Merchant Marine Academy in Marine Engineering and an MBA from Sacred Heart University (SHU). He received the SHU Academic Gold Medal of Excellence Award upon graduation. Frank is ASQ certified as a Quality Engineer, Manager of Operational Excellence and Quality Auditor. 

Mark A. Pikulik: Mark is currently a Reliability/Maintainability Engineering Manager at Sikorsky Aircraft, a division of Lockheed Martin (formerly of United Technologies Corporation). He has held various managerial and technical positions during his career that spans aircraft development, telecommunications, military defense, and software development. In his current position at Sikorsky Aircraft, Mr. Pikulik and his staff provide direct reliability and maintainability support for the Canadian Maritime Helicopter Program. Prior to this, he was the Quality Assurance Manager for the Executive Transport Program. Prior to that, he was the Quality Assurance Manager for Military Production Programs including Black Hawk, Naval Hawk, and international product lines, with a multi-level salaried staff in multiple facilities. Before that, he provided quality assurance support in the system development phase of the CH-53K helicopter program. Prior to joining Sikorsky Aircraft, Mr. Pikulik worked at Verizon Corporation where he held positions as Operations Manager in a special services maintenance bureau, Design Engineer for special service circuits, and ultimately Systems Engineer with responsibilities for managing software system requirements, specifying interface protocols, creating test plans, and writing support documentation for a mission-critical operational support system used to test and analyze circuits in the fiber-optic, special services, DSL, and POTS domains. Prior to joining Verizon, Mr. Pikulik was a Reliability/Maintainability Engineer at United Technologies/Norden Systems. His responsibilities included work on military programs encompassing command and control, airborne, marine, and data systems. Mr. Pikulik holds a Bachelor of Science degree in electrical engineering from Union College, and a Master of Business Administration in corporate finance from Pace University. He has also achieved past certification as an ISO 9000 Lead Auditor and held a United States Coast Guard Merchant Marine 50-Ton Masters License.

When: Wednesday September 18, 2019 from 5:00 PM to 8 PM EDT

Where: Honeywell Fire Safety, 12 Clintonville Road Northford, CT 06472


  • Registration networking starts: 5:00 PM
  • Dinner Pizza/salads served upon arrival - Cost $15 / person
  • Announcements followed by Presentation: 6:15 PM