This special event is provided at TREMENDOUS discounts due to the hospitality of:


And sponsorship by:






Wednesday, February 5, 2020 at 8:00 AM CST
Thursday, February 6, 2020 at 4:00 PM CST

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Redstone Federal Credit Union

220 Wynn Drive NW

Huntsville, Alabama 35893


Click here for Huntsville Airport Information

Airlines Serving Huntsville (HSV):

American, United, Delta, Frontier and Silver Airways

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Every attendees discount is made possible by CO-OP FS and AUGEO FI.

Per Attendee: $745 (regularly $1,245)

Cancellation Policy
  • Within 2 weeks of event, registration can be transferred to another session


  • 50% Cancellation Fee Once Registered

Hotel Reservations

Hotel Reservation Link Coming Soon!




Join us in Hunstsville, Alabama February 5th-6th  at Redstone Federal Credit Union for a special 2-day school and open to ALL credit unions for a discounted rate of $745 (normally $1,245)!


About The School:

The School of Credit Card Program Management (SCCPM), founded by Ondine Irving of is the original source of credit card education for credit unions to learn how to effectively manage and operate the "perceived" complexities of credit card program management.

Attendees will return from the 2 day sessions feeling motivated and empowered to increase credit card program performance and profitability, while ensuring the program offered to members remains fair and ethical. We use YOUR individual credit union data!

Each attendee will also receive Ondine's newest 20t20 training manual, Cardiology- a 250 page training guide used for the class and as a future reference tool. In addition, each attendee will receive Ondine's patented excel tracking tool. 

Each session is limited to just 30 attendees due to the volume of work involved during class.

Value of Ondine's Service:

In order to become profitable, credit unions must have a well-managed program. Since 2008, The School of Credit Card Program Management (SCCPM), has taught all levels of employees; from Board Members to CEOs to Card Program Managers and employees of all levels from lending, operations and finance. Ondine teaches how to manage and run a truly profitable and sucessful program:

  • Increase income and reduce expenses
  • Improve operational efficiencies
  • Implementing marketing tactics based on analytics
  • Understanding and measuring the true meaningful card metrics

SCCPM shows credits unions how a credit card program can be successful without gouging members with unnecessary fees and high interest rates. Our schools will show a credit union how to identify cost savings to pass along to the members while actually reducing many cardholder fees.

Each attendee will receive Ondine's newest 2020 training manual, "Cardiology"- a 250 page training guide for the class and for future reference.

Key Topics Covered:

  • Effective Credit Card Portfolio Analysis tracking (utilizing Ondine's patented spreadsheet)
  • Credit Line Management
  • Open Discussions with Credit Card Processors
  • Product Offering Design
  • Income Audits
  • Expense Audits
  • RFP Management
  • Competitive Loyalty Programs
  • Compliance/Disclosures
  • Understanding Processor Pricing
  • Credit Line Management
  • Organizational Structure
  • Marketing Strategies
  • Expense Reduction and Processor Invoice Reviews


About Ondine Irving and GoCUCards:

GoCUCards is the credit union industry pioneer for credit card program management. Since 2003, founder and credit card expert Ondine Irving is the leading program advocate for credit unions nationwide. Educating over 2,000 credit union employees, (including card processor employees) and working with over 800 credit unions nationally, credit unions can access unbiased information to support the financial, operational and marketing aspects of the credit card portfolio performance.

In addition to the School of Credit Card Program Management, GoCUCards offers Credit Card Portfolio Evaluations, an online member forum, on-site consulting and webcasts to support both credit unions and consumers.