Tuesday, November 19, 2019 from 11:30 AM to 1:00 PM PST
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13 Coins 
255 S King Street
Seattle, WA 98104

Driving Directions 


Vianney Muse and Sara Kern, Presidents 
RIMS Washington 

Leveraging Modern Telemedicine for Employee Advocacy 

Telemedicine is now a commonplace employee health-plan option while adopting it to treat workers’ compensation injuries remains a foreign concept in the average workplace. That represents missed opportunities to streamline the workers’ comp process, reduce work-related injury costs, and improve employee health outcomes. Telemedicine can also bridge generational gaps. Hear how Starbucks incorporated telemedicine into its workers’ comp program and the results obtained and gain how-to advice on developing and implementing a telemedicine strategy.

Learning Objectives

  • Identify telemedicine’s advantages for managing workplace incidents
  • Outline key findings from workers’ comp cases addressed through telemedicine
  • Select and implement a telemedicine strategy

Event Timing;

  • Registration & Networking 11:00 a.m. – 11:30 a.m.
  • Lunch 11:30 a.m. – noon
  • Lunch Program noon – 1:00 p.m.


  • Noreen Olson, RN, MN, COHN-S, ARM, Claims Manager Risk Management – Starbucks Coffee Company
  • Ann Schnure, Vice President, Telemedicine Operations – Concentra