Volunteer Management 101

About the Workshop:

Volunteers can support your organization in a myriad of ways:  time, resources, connections, and more.  But how do you create and maintain a strong volunteer program which meets the needs of your agency while ensuring that volunteers are happy and engaged?  In this interactive workshop, we will discuss best practices for the basics of volunteer engagement, such as:

• Volunteer recruitment
• Volunteer intake (application, interview, background, check, etc.) and orientation
• Volunteer job descriptions, handbooks, release forms, and other essential documents
• Volunteer retention and appreciation

Participants will leave the workshop with a comprehensive understanding of basic volunteer engagement best practices, plus excellent resources to help them design and/or update their volunteer engagement program.

 

About the Presenter: Julie Strassman

Julie Strassman is an experienced volunteer engagement professional and educator, dedicated to helping organizations build mutually beneficial relationships with volunteers.  She currently works as the Volunteer Coordinator with Bethesda Hospice Care, where she has increased volunteer participation by 92% over two years. Previously, she worked with LifeWise (previously Kingdom House), where she achieved volunteer engagement goals such as a 78% increase in volunteer groups over two years. She passionately believes in utilizing best practices to create and sustain volunteer programs that mutually benefit organizations and volunteers.

Julie  has served on the Board of the Metropolitan Volunteer Management Association (MVMA) as the VP of Programming, and was awarded MVMA's Volunteer Director of the Year in 2019.  She has also served on the Certification Committee for the United Way of Greater St. Louis'  Volunteer Center. She has presented on volunteer engagement best practices for many local and national nonprofit organizations, including MVMA, Lindenwood University, University of Missouri St. Louis, Send Me St. Louis, and the We Raise Foundation (previously Wheat Ridge Ministries).

 

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