FALL 2020
Supervisory Success

Eight Consecutive Thursdays
September 10, 17, 24, 
October 1, 8, 15, 22 and 29, 2020

8:30 am - 12:30 pm

Cost to Attend All Eight Sessions

$675 Per Person
$575 Per Person - Advantage Plan Clients

Foundation for the program is a DiSC Assessment of each participate.
Mandatory completion of the pre-workshop DiSC assignment and
Mandatory attendance at Session 1 is a required.  

A highly interactive series covering all the topics, issues and situations new supervisors or existing supervisor with no formal training need know.

This program covers the following:

• Understanding the supervisor role and responsibilities.
• How to set the stage from day one.
• Managing employee perception.
• Interviewing - what questions to ask & not ask.
• Hiring and retaining the right employees.
• Supervisor's role with Orientation vs. Onboarding.
• Value of performance management and coaching to get the performance you need.
• Effective role modeling.
• How to communicate more clearly and concisely.
• Barriers that result in conflict and conflict resolution techniques.
• Employee/supervisor partnership and understanding what motivates employee.
• How to provide feedback to employees.
• Legal responsibilities: discrimination, harassment, leave laws, reasonable suspicion & more.

Registration Information

• Seating is limited, and registration is on a “first come, first served” basis.
• Payment for registration must be received one week before the scheduled program date.
• Cancellations also must be received one week before the program date to receive a full refund.
• There are no refunds for “no-shows.”
• If you do not receive confirmation of your registration or a reminder notice for the session your registration has not been received.