Wednesday February 19, 2020 from 5:30 PM to 8:30 PM PDT
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Biltmore Hotel 
2151 Laurelwood Road
Santa Clara, CA 95054

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Gaurav Paul
Arrangements Chair
American Society of Quality 




Daisy Nini
Program Chair
ASQ Silicon Valley - Section 0613


American Society of Quality Dinner Forum 

Speaker Topic: Practical Problem Solving for Complex Devices

Barbara Armstrong and Ben Tarloff will present industry standards and some innovative ideas in problem solving and problem management.  The discussion will be geared towards problems in product development, manufacturing, and product life. They will review some typical methods including those used by Toyota, Ford, and GM.  They will also give an overview of tools for troubleshooting and problem solving including DOE and expert-level statistical tools.  Several examples will be given, including strategic clues.

Barbara Armstrong

Barbara, a PE CSQE CSSMBB, has had a career from optimizing rocket engines to continuous improvement in mining a mile below the earth’s surface.  She has worked in automotive quality, engineering, product development, failure analysis and process improvement for 18 years. She works for BYTON, an EV start-up here in Silicon Valley, and has previously worked for Faraday Future, GM, Toyota, Delphi Chassis plus several mining companies.  Barbara is a master problem solver and has been a principal troubleshooter on over $700M worth of production and warranty problems.  She has also been an expert technical witness in several court cases. She is a Queen’s U Mech Engineer and has a MSc from the OSU in Materials Engineering.  She has published several technical papers and been a speaker for ASNT, AWS and ASQ.

Ben Tarloff, CQE

Ben is a graduate from the Rochester Institute of Technology in Mechanical Engineering. As a die-hard automotive enthusiast, he has worked in various quality assurance and design roles for companies like Honda, Tesla, Faraday Future, and BYTON. Starting out as a chassis engineer, Ben operated in high pressure automotive design environments and developed a deep respect for quality assurance in design and manufacturing. In his most recent role, Ben Tarloff leads Engineering Quality with Barbara Armstrong at BYTON, where they have instituted numerous Engineering Quality processes for areas like Problem Solving, Problem Management, Software Quality Assurance, DFMEA, and Engineering Release Authorization.

Barbara A.                      Ben T.

 Meeting Agenda:

  • 5:00 - 5:30 - Check In & Registration
  • 5:30 - 6:10 - Networking
  • 6:15 - 6:55 - Dinner
  • 6:55 - 7:10 - Section Business: Section Chair
  • 7:10 - 8:25 - Presentation  
  • 8:25 - 8:30 - Door Prize drawing
Registration Scheme  (total cost: registration + meal, if any)

  Please note:

1. Presentation Only means you are not requesting a meal and assigned a non-dining seat.

2. On the next Constant Contact page, please select just one meal for each person you are registering.

3. Your registration is not complete and the total cost will not match an entry in the chart above until you actually select a meal for each person you are registering.  Else we will not know how many meals for the hotel kitchen to prepare.

4. In registering as a member or non-member, if you are a non-member, please enter "n/a" for your membership number.             

Cancellation Policy: No refunds will be available unless
you notify us by midnight Monday before the meeting.

The ASQ Silicon Valley Leadership Team welcomes you all at our dinner meeting