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WMCMA Annual Spring Conference & Expo 2020

"The Value of Case Management"

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Conference Schedule:

6:30 am Exhibitor check-in/set-up begins

8:00 am Attendee check-in

8:00 am - 10:00 am Conference begins with Exhibitor Fair & Networking

9:45 am Welcome & Opening Remarks,Laura Opson, RN-D, LNCC, CCMWMCMA President 2020-2022

10:00 am - 11:00 am KEY NOTE: "Professional Case Management as a Value Proposition" -by Jose Alejandro, PhD, RN-BC, MBA, CCM, FACHE, FAAN, CMSA President

12:00 pm - 1:00 pm Lunch / Exhibitor Giveaways & Introductions Finish Expo (exhibitors may leave after 1:00 pm or they are welcome to stay as audience members for rest of conference at no additional cost) 

1:00 pm - 2:20 pm "Recognizing & Responding to Elder Abuse, Neglect and Exploitation" - By Page Ulrey, JD

15 Min Break/Stretch

2:35 pm - 4:00 pm "Working With Transgender Individuals in Case Management Practice" - by Michael Garrett MS, CCM, CVE, NCP, BCPA

4:00 pm Closing remarks, Laura Opson, RN-D, LNCC, CCM, WMCMA President 2020- 2022



Thursday, May 21, 2020 at 8:00 AM 
Thursday, May 21, 2020 at 4:00 PM 

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Embassy Suites by Hilton, Seattle Airport Hotel 
15920 West Valley Highway
Seattle, WA 98188

Driving Directions 

Thank You 2020 Spring Conference Sponsors!

GOLD Sponsors

SILVER Sponsors  

BRONZE Sponsors 


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Concierge Care Advisors

Dispatch Health

Family Resource Homecare

Novo Nordisk


Seattle Pacific University

United Healthcare


Warm Beach Post Acute Care & Rehab

 Register Now! We look forward to featuring our Partners in Case Management at our 2020 Spring Conference & Expo.



Save Now! Early Bird Attendee Registration ends April 15th

Thursday, May 21, 2020 8:00 am - 4:00 pm 

15920 West Valley Highway, Seattle WA 98188


"Professional Case Management as a Value Proposition" 2.0 Ethics CEs Jose Alejandro, CMSA President, PhD, RN-BC, MBA, CCM, FACHE, FAAN 

This presentation explores the importance of recognizing the value that professional case management practice brings to our healthcare system. Case managers often times have to make ethical decisions so that patient quality and care is delivered.  Participants will be introduced to the concepts of relevancy, quantified valued, and unique differentiation within the context of professional advocacy.

Dr. Alejandro received his PhD in Human Services from Capella University; MBA in Accounting and Health Care Management from the University of Dallas; MSN in Nursing Education from University of Phoenix and BSN from the University of Texas at Arlington. He started his nursing career as a Licensed Vocational Nurse.

Dr. Alejandro is a Fellow in the American College of Healthcare Executives and the American Academy of Nursing. He is certified in case management by the American Nursing Credentialing Center, Commission for Case Management Certification and the American Case Management Association. In addition to CMSA, he is a member of the American Academy of Nursing, American Association of Men in Nursing, American Organization of Nurse Executives, National Forum for Latino Healthcare Executives (NFLHE), American College of Healthcare Executives (ACHE), National League for Nursing (NLN), Sigma Theta Tau International Honor Society of Nursing (STTI), American Nurses Association (ANA), National Association of Hispanic Nurses (NAHN) and Organization for Associate Degree Nursing (OADN).


"Working With Transgender Individuals in Case Management Practice" 1.5 CEs

 Michael Garrett, MS, CCM, CVE, NCP, BCPA

This presentation is aimed at presenting information about how case managers can more effectively work with transgender individuals across the healthcare continuum. The attendees will first learn about terminology and key concepts that are critical to understand with transgender individuals, such as gender identity, gender expression, sexual orientation, gender dysphoria, and gender non-binary. The presentation will describe the challenges that transgender individuals have had with health, educational, criminal justice, and insurance systems. The use of communication strategies that are respectful and non-judgmental will be described, so that case managers can enhance their practice in working with transgender individuals.

Michael Garrett possesses more than 30 years of progressively responsible experience in managed care, care/case management, utilization management and review, chronic condition management, health information technology, healthcare quality, and population health management services. He has served in operational management, business development, product development, and strategic planning roles. His experience includes developing and implementing new care delivery models, such as patient centered medical homes and accountable care organizations (ACOs). Michael has experience working in a range of benefit programs, including fully insured medical plans, self-funded health plans, workers’ compensation, Medicaid, government employee plans, and long term disability. He served as the leader in the successful development, implementation, and on-going maintenance of quality management programs for care management programs He has also worked with health plans and healthcare providers in evaluating, improving, and optimizing health information technology and healthcare quality programs. His commitment to the healthcare industry is demonstrated by leadership roles in key organizations, including serving as a member and chair on the Commission for Case Manager Certification, a committee member and chair of URAC’s clinical accreditation committee, and a member of the Case Management Society of America’s Task Force for the Revision of the Standards of Practice for Case Management.


 "Recognizing and Responding to Elder Abuse, Neglect and Exploitation" 1.5 CEs by Page Ulrey, JD, Schroeter, Goldmark & Bender

In the context of a real criminal financial exploitation case, this presentation will address the signs of elder abuse, neglect, and exploitation, how mandatory reporters should respond to it, and what happens once the case is reported to law enforcement. 

Page Ulrey is an attorney for Schroeter, Goldmark & Bender in Seattle, where she pursues civil cases of elder sexual assault, neglect, and financial exploitation. She graduated from Amherst College and Northeastern University School of Law. She began her career at the King County Prosecutor’s Office in 1998, and in 2001 was appointed to the newly-created position of elder abuse prosecutor in the Criminal Division. In that position, she prosecuted cases of elder and vulnerable adult neglect, financial exploitation, sexual assault, physical assault, and homicide. Page conducts training and curriculum development on elder abuse prosecution and investigation around the country and internationally. She has testified before the U.S. Senate Special Committee on Aging and has twice spoken at White House conferences on Elder Justice.



This program has been pre-approved by The Commission for Case Manager Certification to provide continuing education credit to  CCM board certified case managers for 3.0 CEs and 2.0 Ethics CEs.



Please see the Conference Schedule to the left for details of the day's events.

GIVEAWAYS:  Giveaways will be done during the lunch hour at the conference. Many exhibitors choose to bring a gift or basket as a prize giveaway item. It is not required but it is a fun way for them to interact and to collect attendee business cards. You must put your business card in their giveaway basket for a chance to win. We will have a specific time for giveaway announcements (during the lunch hour) where the vendors can bring their item up to the stage, take a few seconds to introduce themselves and their company and draw a name! You must be present to win. If you have already won an item, they will draw another name.

Lodging Information: Rooms available at Embassy Suites By Hilton, Seattle Tacoma Airport Hotel

REGISTRATION IS REQUIRED: Payment is due at time of registration either by credit card or commitment to send check payment. 

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Contact WMCMA at (425) 329-9456 or email us at contactWMCMA@gmail.com if you have any questions. We look forward to seeing you there!