Paula Lyden 


Wednesday, June 10, 5:30 pm to Friday, June 12,
11:45 am MST

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Hyatt Regency Tamaya Resort and Spa 
20 Buffalo Thunder Trail
Santa Fe, NM 87506

Call 505-867-1234 or 877-803-7534 to make your your reservation   
Please mention the Credit Union Association of NM Annual Meeting to receive the group rate.    


Click HERE to make your reservations.

Hotel cut-off is Tuesday, May 19, 2020.
$199 a night Single/Double Occupancy.

Driving Directions 

Agenda for 2020 Annual Meeting

Wed. June 10

1:00 pm 

Bowling tournament at Starlight Bowling Center

5:30  - 7:30 pm
Registration Opens

5:30 - 7:30 pm
Exhibit Hall Reception 

Thursday, June 11

8:00 am
Exhibit Hall Open

8:00 am
Convention Registration

8:00 - 8:40 am
Networking Breakfast

8:40 - 9:00 am
Opening Ceremony

9:00 - 10:00 am
Keynote Session –  A Business Case for DEI - Maurice Smith

Diversity,Equity and inclusion is a hot trio of topics. Credit union stakeholders at every level are exploring the challenges and opportunities of DEI. Intuitively, many accept the premise that DEI is important. We need to know how to frame the subject and why it matters. In this session, we will examine how DEI can help credit unions be more effective.  

10:00 - 10:30 am
Break/Visit with exhibitors

10:30  - 11:30am - Break out sessions

Effective Liquidity Risk Management/Stress Testing - Jonathan Jackson

Credit unions continue to face uncertain times. In this session, attendees will gain a deeper understanding of liquidity risk management, including stress testing in traditional and non-traditional scenarios, equipping them to prepare for the future. 

Employer Risks, Rights, and Obligations in the Workplace - Carlos Molina - Back by Popular Demand!

 With changes in the workplace – such as legalization of drugs, dress code, self-expression, social media, and reasonable accommodations – employers must exercise caution. This session will examine the risks, rights, and obligations of employers and employees. It is critical that your HR professionals and managers understand the importance of appropriately addressing these topics to ensure all job candidates and employees are treated fairly and equitably without creating additional risk for the credit union.

11:30 am - 12:00 pm 

CUNA Mutual Group and Catalyst Corporate FCU Update

12:00 pm - 1:00 pm

1:00 pm - 1:45 pm
Business Meeting - CUANM/NMCUEF

1:45 - 2:15 pm
Break and Dessert with Exhibitors 

2:15 - 3:15 pm
Break out sessions repeat

3:15 pm
Stretch Break 

3:30 - 4:30 

General Session- The Ultimate Betrayal - Frank Drake

“As our population ages, so does the membership of many CUs.  Ageing members may become cognitively impaired, isolated, baffled by computer-driven banking practices and increasingly dependent on caretakers and family members.   At the same time, they can cling to 20th-century conventions of personal privacy and a fierce desire to maintain their independence.   Result:  too many seniors become vulnerable to too-frequent financial exploitation.  Estimates are that only 1 in 44 incidents of financial abuse are officially documented.  Fully 90% of financial abusers of the elderly are not strangers; they are family members or “trusted others”.   What are earmarks of financial abuse?   What duty does the CU owe to the elderly or disabled member?  How is any duty best performed?  What about privacy restrictions and potential liability for mistakes? 

6:00 - 9:00 pm - Thursday Evening Music and Entertainment. We highly encourage you to dress in the 1920 era.  Ray's band, "Picoso" will be playing. 

Friday, June 12

8:00 am
Networking breakfast 

9:00 - 10:00 am
Opening Keynote - Loan Participation Issues for CUs - Frank Drake

“The purpose of this outline is to provide federally-insured credit unions  with an overview of loan participation, guidance on how to craft an effective loan participation policy; proper due diligence practices, a review of legal concerns of loan participation agreements and how to keep risks in check.”

.10:00 - 10:30 am Visit the Exhibitors

10:30 - 11:30 am
Closing Keynote -  Take Off the Mask - Is Your Story Worth Telling

It’s been said that if you ask a man his occupation you will find out how he pays his bills, but if you ask a man his preoccupation then you will discover the passion of his life. Dan Meers has a rather unique occupation. For over 25 years he has paid his bills by working as “KC Wolf” the mascot of the Kansas City Chiefs. However, Dan’s preoccupation, what he is truly passionate about is encouraging others to strive for the best in life and to enjoy it each and every step along the way. Dan believes that your life is like a Coin. You can spend it anyway you wish but you will only get to spend it one time, so spend it wisely. During his presentation Dan shares some of the valuable lessons he’s learned during his long career as a professional mascot. Whether at home, work or in the community. Dan challenges his audience to live each day to the fullest by wisely investing their lives and not just spending them.

11:30 am Closing Remarks

Safe travels home...see you next year!

Saturday, June 13

8:00 am  - 4:00 pm Supervisory Committee Training - Click HERE to register

Cancellation, Substitution and Refund Policy:

You may substitute participants without charge at any time; just notify us by emailing Paula Lyden at 

You may cancel your registration and receive a full refund of your registration fee provided that your cancellation notice is emailed to Paula Lyden at by midnight of May 23, 2020. 

You may cancel your registration and receive a refund of 50% of the registration fee provided that your cancellation notice is emailed to Paula Lyden at by midnight of June 5, 2020.

We're sorry, but no refunds will be given for cancellations after June 5, 2020.  If you have any questions regarding this policy please email or call Paula Lyden.

Harassment-free Conference Experience
CUANM is dedicated to providing a harassment-free conference experience for everyone. We do not tolerate harassment of conference participants in any form.

Conference participants violating this policy may be asked to leave the conference at the discretion of the conference organizers.

If someone makes you or anyone else feel unsafe or unwelcome, you are not required to, but you are encouraged to report the details. Conference staff will take seriously all concerns brought to them. Harassment reduces the value of our conference for everyone. For this reason we work hard to provide a safe, professional, and learning environment for all.

Register Now!