International Inc.
Providing Innovative Solutions to Development Issues 


Friday, July 17, 2020 at 12:30 PM EDT
Friday, July 31, 2020 at 4:00 PM EDT

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Prices are in USD, except for Canadian participants who may pay by CAD cheque.

-Government, UN System, Multinationals, NGOs - $ 945 early bird price + GST

-Full-time Student - $ 896 early bird price + GST 

Your place in the workshop is guaranteed once full registration fees are received by Mosaic.


This is an online event.


Francoise Coupal, Director & Founder International

 The Facilitators


Françoise Coupal is Director of International, a private consulting firm. She was instrumental in introducing Results-based Management to CIDA and has served as an RBM technical advisor for the Asia, Africa and Canadian Partnership Branches of CIDA, UNICEF Asia and Headquarters. Françoise has been involved in building the capacity of hundreds of development practitioners working in the field of international development. Françoise authored various UN and UNCEF Handbooks on RBM and the RBM Handbook on Developing Results Chains: The Basics of RBM as Applied to 100 Project Examples. These handbooks have covered both programme and policy areas.

Francoise holds graduate degrees from John Hopkins University and an M.A. from Carleton University in International Development. Françoise has championed  RBM in her work & in a variety of settings in Canada and overseas.

Paula Richardson is a Monitoring, Evaluation and Learning Specialist with a passion for using data to make a difference. She has 15+ years managing complex projects and spearheading cutting-edge monitoring, evaluation and learning systems, tools and technology for programs in Africa, Asia and the Caribbean. She has worked and consulted for high-impact organizations including Oxfam, the Canadian Hunger Foundation, Canadian Feed the Children, World University Services of Canada (WUSC), Save the Children, Aga Khan Foundation Canada, Plan International, Humber College, Nutrition International and the African Development Bank. As the M&E Lead for Salanga, she coaches organizations to identify key metrics, craft useful and gender-sensitive data collection tools and implement software in order to listen deeply and elevate local voices and perspectives. She has work experience in Ethiopia, Ghana, Kenya, Zimbabwe, Mozambique, Vietnam, Bangladesh, India, Cambodia, Sri Lanka, Barbados, Grenada, Jamaica and Guyana.

Natalie Zend is a facilitation consultant with a passion for co-creative learning and innovation. She is a Certified Training and Development Practitioner and a UNICEF Results-Based Management (RBM) Master Trainer. An IAFTM Certified Professional Facilitator, she has extensive training in facilitation methods, including facilitating participatory planning, monitoring and evaluation. Natalie has designed and facilitated 3- to 5-day workshops in Children’s Rights, Human Rights Based Approaches and RBM workshops for Global Affairs Canada staff and partners as well as UNICEF, in English, French and Spanish. She co-authored UNICEF’s corporate RBM handbook with Francoise. She has supported numerous international development organizations in the field application of RBM tools and methods, through coaching, facilitation and process and systems design. Learn more about Natalie on her Linked-in Profile and on her website.

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Online Advanced Results-based Management &Theory of Change during and after COVID-19

 July 17-31, 2020

Held via secure Zoom link online in 6 sessions

In six 3.5 hour online sessions, we will show you how to: 

  • MASTER RBM digital tools in the workplace;
  • DEVELOP a systems thinking around RBM;
  • APPLY RBM at an organizational and programme level;
  • DESIGN M&E systems for your own situation;
  • DEVELOP and EXPLAIN the Theory of Change behind your logic model;
  • USE performance measurement information in decision-making in project management and implementation
  • WRITE a Results-based Report.

Why You Should Attend

COVID-19 is upending our daily lives and how we typically work.  This can provide both challenges & opportunities. There is a need to retool, retrofit and adapt current and future programmes to better respond both in the short and long term to shocks, stresses and health hazards. This workshop will help you to more effectively design, monitor and evaluate your programs to face various layers & structures of adversity: climate crisis, pandemics like COVID-19, and growing structural inequities that exacerbate vulnerabilities. 

This Zoom comprehensive online workshop will focus on how to deal with COVID-19 impacts in real time in the way you design, manage, monitor, evaluate and report on your initiatives. The workshop will help you deal better with disruption, uncertainty and significant change so that you and your organization are more resilient and better at anticipating and adapting to disruption in the future. We will focus on real time case studies drawn from workshop participants to retrofit, adapt or create new initiatives that are sensitive to external shocks, stresses and hazards, and together learn impactful strategies for adapting program monitoring and evaluation in a time of Covid-19. Understanding the gendered impacts of COVID 19 will also be addressed with strategies that seek social transformation and greater gender equality. You will learn how to use new online technologies to work in teams remotely in a participatory and inclusive way.

Take a step and join us in this adventure into remote digital collaboration and get inspired for the future of your work!  

Who Will Be There?

This workshop is designed for individuals who already have some basic understanding of RBM, particularly:

  • Decision-makers who want to cultivate their organizational resilience & deepen their understanding of RBM & the Theory of Change and boost their strategies and skills to adapt their RBM systems, make critical decisions on organizational policy, resource allocations,  and move forward in terms of sustainable development and the SDGs.  
  • Professionals & managers who work with different stakeholder groups at government, intermediary or community levels and apply RBM on an ongoing basis, mentor or train others on RBM applications, and are involved in project design, monitoring and evaluation;
  • NGOs, academics and consultants who want to broaden their repertoire of RBM tools & methods and retool using online platforms that are participatory and interactive.
  • Students who want to learn real time approaches, methods and tools used in programme and project design, management and implementation.

What Results To Expect

This remote workshop responds to the COVID-19 impacted environment we are all living in. Using an online Zoom platform, presentations will address COVID-19-related challenges and opportunities to better design, monitor & evaluate and report on programmes and projects that are affected by external shocks and stresses.  Short presentations will be combined with breakout rooms for small online group discussions and exercises.  Real time case studies drawn from workshop participants will be used to support the development of appropriate logic models, theory of change, risk management plans, and reports that take into account COVID-19 and its impact. 

You will walk away with concrete tools (Logic models, Performance Measurement Frameworks that enable rapid response M&E, Risk Mitigation Strategies, Results-based Reports) and examples from case studies and presentations.  You will be introduced to new online remote software (e.g. ZOOM, Kinaki, among others) that you will use in your group work and that you can continue to use in your workplace.  The hands-on, participatory and practical approach used by Mosaic in its face-to-face workshops will also be embedded in its remote learning to ensure that you learn by doing and that the training is practical and ready to use in the workplace.

Workshop Agenda

This remote online workshop is organized in six x 3.5 hour sessions from July 17-31, 2020 which goes from 12:30 PM EST-16:00 PM EST (New York time).   Sessions will be recorded to allow for people to reinforce their learning or take in the recording as needed. The workshop uses a secure Zoom platform (password protected) and other online platforms (e.g.  Kinaki among others) to ensure sessions are interactive and practical.

July 17, 2020  2 hour Preworkshop Orientation Session: Intro/ice-breaker/team-building, expected learning result, group agreement, methodology and orientation to using Zoom & Kinaki controls during the sessions

July 20, 2020  Session 1:  RBM Basics and Beyond   

Reviewing the Basics of RBM:  Theory, Concepts and Tools

Impact of COVID-19 on the Programme Cycle and how we design, monitor and evaluate

Disruption: A time for learning and adaptation

Resilience: What it is and why it matters

Challenges and Opportunities presented by COVID-19

July 22, 2020  Session 2:  Real time Logic Models

Introduction to Kinaki[1]; an online tool for problem trees, logics models, Performance Measurement Frameworks (PMFs)

Developing & adapting the logic model to the COVID-19 context for your project or programme based on real life examples from workshop participants

Building in transformational results, intersectionality & resilience early on

The Problem Tree, Causality, Realistic results

Presentation and small break out Zoom rooms for group work

July 24, 2020  Session 3Developing your Theory of Change Narrative

Fine tuning your case study logic model at the organizational, programme or project level

How to develop a Theory of Change in an Uncertain World

Presentation and Small break Out Zoom Rooms for Group Exercise to develop a TOC narrative for your case study

July 27, 2020  Session 4:  Performance Measurement for Monitoring & Evaluation

Key elements of Rapid Response Monitoring and Evaluation (M&E)

Gender-sensitive / gender-responsive approaches to M&E or PMF design

Developing your Performance Measurement Framework (PMF)

Defining baseline, indicators and targets and ensuring indicators of resilience

Remote tools for M&E

Small Group Case study exercise on the PMF

July 29, 2020  Session 5:  The Increasingly Risky Environment We Live in

Moving beyond risk mitigation to Contingency Plans

Strategies for Minimizing Risk

Developing and managing your risk/contingency plan

The importance of flexible and responsive management

July 31, 2020  Session 6:  Results based Reporting

Results based Reporting from Afar

Preparing and Telling your Performance Story

Looking Ahead; Next Steps after the Workshop

Certificates & Evaluation of the Remote Workshop


Click on registration for registration and pricing.

Please note we are limiting registration to 28 people so please do not procrastinate.

[1] . Kinaki is a unique and intuitive project design, data collection, analysis, reporting and sharing tool.  It provides a platform for timely and meaningful project monitoring systems for humanitarian, development and social service organizations.  It is flexible and can be adapted to use a wide range of DAC and donor terminology and frameworks.

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