This is a 2 part interactive workshop that will focus on 10 key management areas of effectively managed utilities, which together make up a framework for well-rounded management approach. By making operational improvements in any of these areas, your water utility will be able to deliver increasingly efficient and higher quality services.
Agenda:
Workshop Objective; Key Management Areas; Self Assessment Exercise
Tuesday, June 30, 2020 6:00 pm - 8:00 pm
Improving Outcomes; Practices, Tools, and Measures; Creating an Action Plan; Feedback Session