Success in the Era of a Virtual Workplace
August 18 - 20, 2020 | Virtual | 10 - 11 a.m. EST
With the significant increase in remote work and virtual meeting tools, having the skills to connect, collaborate and succeed through virtual meetings will be important for everyone in the workforce. Whether you are still working remotely or back in the office, meetings will continue to utilize virtual tools. The way that we connect now with both our internal colleagues and outside partners, clients and stakeholders has changed.
The Clark State Success in the Era of a Virtual Workforce training program takes remote work training beyond the individual, time management, routine building trainings we have all become familiar with. This training is the next level - providing excellent virtual customer service to both internal and external stakeholders, virtual presentation and meeting skills to keep your audience engaged and how to make meaningful connections and continue to foster relationships in the virtual work world.
About the Instuctor
Yolanda N. Stephens - M.S. Ed., SPHR, SHRM-SCP
Yolanda brings 20 years of experience in human resources, training and organizational development and strategic planning. She is the Founder and CEO of Innovative Performance Consulting, LLC. and was most recently the Training and Development Manager at the Miami Valley Communications Council, where she oversaw the training program for thirty local cities. She has employed her expertise in the public, private, government and educational sectors and has developed and deployed talent development programs internationally for senior level executives, managers and individual contributors. She has also created and managed global career and leadership development, coaching and mentoring programs and currently works as an Adjunct Instructor at Franklin University in the Ross School of Business.
Yolanda holds a Master of Science degree in Counseling from the University of Dayton and a Bachelor of Arts degree in Psychology from The Ohio State University. She holds a Senior Professional in Human Resources (SPHR) certification and a Society for Human Resources Management Senior Certified Professional (SPHR-SCP) certification. She is a certified administrator of the Myers-Briggs Type indicator. She is the current Chairperson for the City of Huber Heights Personnel Appeals Board. She previously served as the Committee Chair for the Organizational Effectiveness Lecture Series at Wright State University and she served on the leadership team of the Greater Cincinnati Chapter of the Association for Talent Development.
August 18, 2020: Successful Connections in a Virtual World
Participants will learn how to successfully connect with individuals when working virtually. This session will cover:
- Presence and posture– creating a positive visual and voice connection with your audience
- Distractions – minimizing distractions that may inhibit you from having a great connection with your audience
- Background – creating an inviting backdrop for your meeting
- The do’s and don’ts for virtual meetings
August 19, 2020: Communicating with People in a Virtual World
- How good are your communications skills?
- Crafting clear email messages
- Phone etiquette when working remote
- Non-verbal vs. verbal communication
- Communications Skills Test
- What can you do better?
August 20,2020: Connecting and Collaborating in a Virtual World
- Running successful virtual meetings
- Virtual presentation skills
- Conducting successful meetings via a virtual format
- Collaboration tools to stay connected
Series Cost - $200 | Single Session - $75
10 - 11 a.m. EST
*You will receive an email with instructions on how to access the trainings no later than 48 hours prior to the start of class.
Contact
Workforce and Business SolutionsClark State Community College
937-328-6063
workforce@clarkstate.edu