Thursday, October 29, 2020 from 3:30 PM to 4:45 PM EDT
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This is an online event.


Chartwell Law

Whether you operate an essential store, luxury brand retailer, flash or pop-up store, big-box store, supermarket, or a large retail chain, the COVID-19 pandemic and its aftereffects have forever changed how you should manage your operations to safeguard against legal and insurance claims. With the holiday season approaching now is the time to make sure your operations are set up to mitigate exposure to the variety of potential risks that could impact your bottom line. Our panel will discuss the various types of claims you should anticipate and how to protect your operations from them:

  • Does your insurance protect you from liability issues?
  • How are home delivery, alternative delivery methods, and curbside and in-store pickup affecting claims against your business?
  • What are the new issues that could cause an employee to make a claim against you?
  • What steps should you take to protecting your customers and employees?


  • Robert J. Baker, Partner, Chartwell Law
  • Michelle Herr, Senior Litigation & Claims Administrator Risk Management/Legal, PetSmart
  • Alexis Pheiffer, Deputy General Counsel, Sprouts Farmers’ Market
  • John M, Wutz, Partner, Chartwell Law





This does not constitute legal advice. Every case is unique and fact-specific and you should consult with an attorney of your choice before taking or refraining from taking any action. Chartwell Law has offices in many cities and states and the presenters work primarily out of the firm's Harrisburg and Philadelphia, PA offices. News reports, references and other materials noted herein are no substitute for your own investigation of relevant facts. Allegations are just that; they are not proof of any wrongdoing or inappropriate practices. This is intended for clients of Chartwell Law and for those companies with existing professional relationships with Chartwell Law. If you are not a representative of such a company please notify Chartwell Law and your name will be removed from our mailing list. In some juirisdictions this is considered attorney advertising.