Friday, November 6, 2020 from 11:30 AM to 12:30 PM EST
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Richard Osgood 
I-70/75 Development Association 
937 440-5455 


SuperPower SuperZoom with Louie Gravance! 

Register now to reserve your seat for a superpowered superzoom event with the man who is "literally changing the consciousness of business in America," Mr. Louie Gravance, of Disney Institute fame.

Author of the new book, "SERVICE is a SUPERPOWER (Lessons Learned in a Magic Kingdom)," Mr. Louie Gravance is a customer service guru and former training designer for Walt Disney World in Orlando, Florida.  After almost two decades with Disney, Louie was drafted by Bank of America and ING Financial to help re-think service in the investment industry.  There, Louie became the first Disney University professor to successfully replicate and implement the Disney curriculum outside of Disney, bringing him national attention and a new career in speaking and consulting.

Louie's fundamental message is that an excellent customer experience is built on excellenbt service.  Excellent service means ALWAYS doint the right thing and treating people well, including our employees and coworkers.

Prior to working with Disney, Louie spent many years as a performer on stage, sitcoms, movies, and 35 national television commercials.  We're grateful to have him join us via Zoom to help our members and colleagues explore ways of continually and constantly creating "Wow moments" for our clients, customers, and co-workers.