Missouri Chapter

American College of Healthcare Executives

Virtual Education Program


Thursday, April 22, 2021 from 7:30 AM to 9:00 AM CDT
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This is an online event. 



Pam Dykstra 
Missouri Chapter American College of Healthcare Executives 
573/893-3700 Ext. 1306 

Diversity, Equity and Inclusion

The communities for which healthcare organizations operate are rapidly diversifying. Not only do they provide care for a diverse community of patients and families, but their workforce is also changing, and at times does not reflect the patient community. This diversity is exhibited in a number of ways, including ethnicity, race, religion, socioeconomic status, language, age, sexual orientation/gender identity, and physical ability.

The business implications and imperatives healthcare organizations face concerning diversity, equity, and inclusion are immense. Diverse communities often require different care needs, improved quality, new or modified operational processes and services, and strategic planning for a varied patient demographic. The continuum of care will need to be considered to best meet the needs of these communities.

It is incumbent on healthcare organizations and their leaders to both understand and embrace the needs of diverse populations. Leader’s abilities to respond to the needs and preferences of a broader customer base will be critical to their financial and operational success.


Angela Cody, CDE, Director, Inclusion and Diversity, Mallinckrodt Pharmaceuticals

  • Kendra Holmes, Pharm. D., CHCEF, Senior Vice President, Chief Operating Officer, Affinia Healthcare
  • Mina Kini, MSW, MS., System Director - Diversity & Inclusion, SSM Health
  • Danielle R. McPherson, DBA, Director of Managed Care Contracting & Payor Relations, Diversity Officer - Health Disparities Council, Mercy
  • Greta Todd, Executive Director of Diversity, Inclusion, & Community Affairs, St. Louis Children's Hospital, BJC HealthCare St. Louis

This program has been developed and is presented locally by the Missouri Chapter of the American College of Healthcare Executives. 

St. Louis Local Program Chair
Angela Lappin, MBA, BSN, RN, CCM
Executive Director, Population Health Navigation, Mercy Virtual

St. Louis Local Program Co-Chairs
 Ann Grana
Vice President of Business Development, Keystone Technologies

Mohammad Agha, MD, MHA
Medical Director of Care Coordination
SSM Health


*This program has been approved for 1.5 ACHE Face-to-Face Education Credits.