A handful of simple physical actions can have positive effects on emotions and outcomes. Studies have shown that showing “warm” behaviors on the part of proctors can even influence the outcomes of tests in classrooms. These actions can be readily practiced, mastered, and tested in workplace and personal situations.
Virtual Trainer: Pat Wagner
Pat Wagner has been a library trainer and consultant since 1978. She has been producing and facilitating online programs for over 20 years. Pat has been a frequent visitor to Florida library and was a facilitator for the Sunshine State Library Leadership Institute.
This is an online class. Access information will be emailed one week ahead.
Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.