Thursday, May 27, 2021 from 7:45 AM to 9:00 AM CDT
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Via Zoom 



Wisconsin Center for Performance Excellence 
Wisconsin Center for Performance Excellence 

Employing Strategies to Create a More Resilient Organization & Workforce Online Presentation May 27 


The coronavirus has created a unique time in which leaders must dig deep and call upon their inner fortitude to lead and support those they serve.

 In response, the newly updated Baldrige Criteria has a renewed focus on defining and understanding the importance of resilience.  This Criteria defines resilience with a twofold focus:  An organization’s ability to (1) anticipate, prepare for, and recover from disasters, emergencies, and other disruptions, and (2) protect and enhance workforce and customer engagement, supply-network and financial performance, organizational productivity, and community well-being when disruptions occur.

 In this workshop, we will come to a clear understanding of the definition of resilience and learn

  • A user-friendly definition of resilience – and why it is so important to understand its depth
  • Keys to resilient leadership – and how your role modeling of resiliency enhances the resiliency in others
  • How resilient leaders execute strategy lay the groundwork for recovery in their organizations by using a systems approach.

JoAnn Sternke, Studer Education Senior Director and Coach, will bring humor and her ability to motivate and make the complex simple. You will leave energized and with a simple playbook to take the next step to resilience in your organization


This session is Thursday, May 27 from 8:00-9:00 CT (optional speed networking and mingling 7:45-8:00), using Zoom MEETING.  Grab your coffee and breakfast, and join us for a rich discussion.  

Knowledge Forums are FREE for members, $20 for others.  Grab your favorite morning beverage and settle in for a thought provoking hour!

Please share this information colleagues and friends--we welcome your membership!