Rick Hefner PhD, Host
INCOSE - Los Angeles Chapter
registration@incose-la.org
626-395-4043
INCOSE-LA Virtual Tutorial
Virtual Venue: Zoom meeting instructions will be emailed prior to the event and are included in your confirmation email message. Slides will be available on the LA Chapter web site https://www.incose.org/los-angeles.
Abstract: Did you know:
This tutorial will offer you not only an awareness of the issues around negotiation, persuasion and conflict management but will introduce you to practical knowledge and skills that can make you a better, more persuasive, negotiator and equip you to better manage conflict from the position of a participant or mediator/facilitator whether at work or in your private life. It will cover the foundation and use of communication, influence, interest-based problem solving in personal and professional settings.
Tutorial Learning Objectives
Speaker: Zane Scott is a veteran of 18 years in the courtroom where he tried over 100 jury trials. He has presented live and virtually in a variety of settings, ranging from the courtroom to the classroom. Trained as a hostage/crisis negotiator, mediator and labor-management facilitator, he has taught communication, negotiation and facilitation skills in a variety of government and commercial venues. As VP for Professional Services for Vitech and an Associate Systems Engineering Professional (ASEP), Zane understands the world of systems engineering and the role of these soft-skills in it. He has served as the Chair of the INCOSE Corporate Advisory Board and as a member of the INCOSE Board of Directors. A member of INCOSE’s Chesapeake Chapter, he is a frequent teacher, speaker and blogger on a wide variety of systems engineering and soft skills topics. He has a B.A. in Economics from Virginia Tech and a J.D. from the University of Tennessee Law School.