Driving satisfaction and loyalty, even in a crisis. The anticipated growth of technology innovation brings the prospect of new defect or performance issues; more expensive repair costs; new fire and cyber threats; and even reputational issues around sustainable sourcing and disposal of critical components and raw materials for batteries.
Join us as we dive into the advancements in technology and identify key risks emerging from new innovation such as autonomous driving, electric vehicles with Lithium Batteries, connected devices IoT (Internet of things) and shared mobility.
An in-depth discussion of identifying key attributes of the evolving risk landscape and the path forward in minimizing risk and impact. Including the importance of proactive risk assessments, capability audits, crisis and recall plans and the key role of training and plan validation.
Our guest speakers will highlight best practices in the management of brand reputation during a crisis event and identify key benchmarks and concepts to enhance your program.
This course is approved by the Washington Office of Insurance Commissioner for 1 hour of CE credit. (CE Course Number: 627116).
Our Speakers: