Wednesday November 10, 2021 from 2PM to 3:30PM EST

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Isabella Dickens-Bowman 
Massachusetts Association for Community Action (MASSCAP) 
Managing a Multigenerational Workforce

Target Audience: Any-level management staff

Fee: $50 for CAA staff, $60 for non-CAA attendees

Training Description: Today’s workforce is truly multigenerational and likely to have four if not five different generations across an organization. This creates challenges in communication, work practices, and expectations, but it also creates significant opportunities, as different generations bring a variety of experiences and diverse skills. Explore the dynamics of the contemporary workforce and strategies for blending the talents and abilities to optimize productivity and collaboration.

Training Outcomes:

  • Become familiar with current data and research around generational diversity as well as emerging trends in the workplace.
  • Identify characteristics and priorities of the variety of generations interacting in the contemporary workplace.
  • Identify ways the multigenerational organization provides opportunities for change.
  • Explore strategies that bridge the gap between generations and are effective in creating a more powerful multigenerational workforce.

Facilitator: Marsha Florio, CPC, founder and owner of Shift Executive Coaching.

Marsha has spent the past two decades using her experience as a teacher, leader, and administrator to help dozens of individuals and organizations (such as non-profits, universities, athletic departments, etc) thrive. Marsha's ability to analyze and assess needs, help create unique solutions, and connect people with resources has helped her clients navigate poor internal leadership and reinvigorate the policies of entire departments. From helping top-level administrators build trust with the communities they serve, to redefining the organizational structure for entire departments, she has guided many down the path to success — and more importantly — fulfillment.