March 22 & 29 from
8 am - noon central

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Online interactive workshop



Liz Menzer
Wisconsin Center for Performance Excellence

Advancing Performance Excellence: Baldrige 201 | March 22 & 29 online workshop 

Join us for a powerful — and completely redesigned — workshop: Advancing Performance Excellence: Baldrige 201 on the mornings of March 22 and 29 (both 8:00 AM to 12:00 PM CT), online.

Baldrige 201 builds off of Baldrige 101 (Principles of Performance Excellence, by exploring deeper the Baldrige Framework and the Baldrige Criteria for Performance Excellence.  Baldrige 101 courses are set for February 24 and March 3, 2022, and will be repeated in late summer/early fall.

This workshop is HIGHLY recommended for Wisconsin Forward  Award examiners, but it is open to all leaders and professionals wanting to learn more about how Baldrige can improve outcomes, optimize results, and promote better alignment in any organization.

The Baldrige framework provides a systems perspective for continuous improvement and advancing performance excellence. The Baldrige “Criteria for Performance Excellence” reflects the leading edge of validated management practice, against which any organization can measure itself to identify and prioritize improvement opportunities.

The workshop will explore:

  • the Baldrige Criteria at a deeper level, helping attendees understand the roughly 270 questions within Baldrige (each representing a process and each representing a best practice of high performing organizations)
  • the  Baldrige Scoring Guidelines, which represent a maturity rubric that helps leaders better understand their organization’s strengths and improvement opportunities
  • how to identify key factors within any organization – those environmental factors that organizations must understand and/or be responsive to in order to ensure high performance
  • the fundamentals of evaluation, including identifying strengths and improvement opportunities against the Baldrige Criteria, writing feedback comments, evaluating results/outcomes (for Evaluators, additional on-line modules will go into more depth on each of these topics).

Facilitators are Jean Bronk of Mortenson Construction, retired), Nancy Hoglund (Hoglund Coaching), Brian Lassiter (Performance Excellence Network president), and other WCPE/PEN volunteers.

The workshop is split into two half days: March 22 and 29, both 8:00AM to 12:00PM CT.

Cost for the two half-days is $325 for WCPE members ($650 for non-members). Discounts available for teams of 3-4 from the same organization registering at the same time ($300) as well as teams of 5+ ($275).  Members should contact us for the discount codes.

NOTE:  For those becoming Examiners and who have participated in Baldrige 101 within the last two years, cost is $275 (and combined, Baldrige 101 & 201 fully satisfies the first year Examiner cost of $600).  Second year Examiners who have participated/paid for Baldrige 101 the last two years (and third year and beyond Examiners) are no charge. 

One electronic copy of the Baldrige “Criteria for Performance Excellence” book  is included if you didn’t already receive one as part of Baldrige 101.

Don’t miss the great opportunity to learn about what drives performance excellence in any type of organization — businesses, schools, hospitals or senior care, nonprofits, or governmental agencies!