The Trust Factor - Webinar (03/22/22)

Building, developing, and sustaining trust is essential to organizational and professional success. Covey’s Five Waves of Trust Model shows the interdependent nature of trust at various levels of relationships, and its impact on an organization’s reputation. Trust changes energy, which affects engagement, health, innovation, and retention.

Participants will leave realizing the power of trust as a critical organizational asset.

Virtual Trainer: Claudia Monte

Claudia is founder and principal of CAM Consulting Group LLC, a full-service HR consulting and training firm, which she started in 1993 to assist individuals and organizations achieve success. She has extensive experience nationally as a speaker, trainer, coach and consultant for clients in the private, public, legal, library and nonprofit sectors. Claudia specializes in helping individuals strengthen their Emotional Intelligence (EI) in the various facets of their personal and professional lives. She is also a facilitator/coach with the MicroEnterprise Institute of Southwest Florida Goodwill. Prior to starting her firm, Claudia held sales and leadership positions with several Fortune 500 companies. She received her degree from Widener University.

This is an online class. Access information will be emailed one week ahead.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.