Reports, progress summaries, logbook entries, and email are among the communication tools we use on a regular basis. These are also legal documents for which the writer is accountable. Clear and factual writing that is accurate, understandable, and objective is critical. Neutral writing aims to eliminate bias and inaccuracy by avoiding vague or confusing language or presenting personal opinions and conclusions as facts. Participants will practice using oral and written communication that is pertinent, complete, respectful, and easily understood.
Please limit registration to four people per agency. By chance, should more than four people be registered from the same agency, we may need to cancel those exceeding four. We will make this decision based on the time stamp of the registration entry. To schedule a training for your agency, please contact Patricia Carney at patricia.carney@mass.gov
Thank you for joining us for this great training opportunity!