Bully-Proofing Your Library - Webinar (06/14/22)

Whether you call it bullying, harassing, intimidating, stalking, threatening, tormenting, browbeating, needling, or pushing people around, commonsense calls it bad behavior.

What steps need to be taken during your library’s employment cycle and regarding the culture of your library to prevent bullying behavior? To address incidents with staff and library users, particularly young people? If managers and leaders don’t step up in a timely fashion, it’s easy for library personnel to think that the higher ups are intimidated, or, at worse, support bad behaviors.

 Topics include establishing enforceable policies that focus on addressing behaviors in a timely fashion, norms for evaluation, preparing for pushback, the “reasonable” test, the role of supervisors and managers codes of ethics, conflicting cultures regarding workplace and customer behavior, hiring for emotional maturity, and ensuring everyone is subject to the same guidelines and consequences.

Following this webinar, you will know how to:

• Create a workplace culture that discourages bullying and harassment.
• Review and strengthen orientation of new employees regarding unacceptable behaviors.
• Establish ethical, legal, and respectful ways to deal with workplace mistakes.
• Provide a bully-free space for young people.

Virtual Trainer: Pat Wagner

Pat Wagner has been a library trainer and consultant since 1978. She has been producing and facilitating online programs for over 20 years. Pat has been a frequent visitor to Florida libraries and was a facilitator for the Sunshine State Library Leadership Institute.

This is an online class. Access information will be emailed one week ahead.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.