Thursday, May 19, 2022 from 9:00 AM to 12:00 PM EDT
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Registration Fee is $40
$10 Discount for OneSource Shopper's Club Members



Chatfield College - Cincinnati Campus
1548 Central Parkway
Cincinnati, OH 45202

Room assignment emailed the week of class











May 19, 2022: From Conflict to Collaboration – Key Skills and Behaviors

May 19, 2022
9:00 AM to 12:00 PM
Chatfield College - Cincinnati Campus
1544 Central Parkway, Cincinnati, OH 45202

Description: In this workshop, participants will explore 2 key skills and 2 key behaviors that promote the management of conflict at work. Through a series of individual and group activities, participants will experience a deeper understanding of the dynamics of conflict and develop effective strategies for conflict resolution. The workshop is designed to assist participants recognize collaborative opportunities, remove barriers, and maximize positive working relationships for continuous improvement.

Presenter: Wayne Owens, Human Resource Consulting’s (HRC) Master Trainer, has a passion to deliver impactful training solutions designed to maximize High Performance, and cultivate a workplace of accountability and quality of work-life. Wayne’s expertise is in 21st Century Leadership, Management/Supervisory Development, and Workforce Engagement. His participants connect with his training approaches, high performance principles, facilitation style, and pragmatic advice. He is best known for his “House of High Performance Model,” used daily by managers and client organizations to develop and maintain high potential performers. His coaching process has proven to change the skills and behaviors of leaders and performers alike, so that they overcome their barriers to effectiveness. As an active member of the International Association for Talent Development, he has received a variety of accommodations for his outstanding work, including “Facilitator of the Year,” Hamilton County, Ohio.