Session 1 (Part I):  January 4, 2023

Session 1 (Part II): January 5, 2023

Session 2 (Part I):  January 11, 2023

Session 2 (Part II): January 12, 2023

Session 3 (Part I):  January 18, 2023

Session 3 (Part II): January 19, 2023

Session 4 (Part I):  January 25, 2023

Session 4 (Part II): January 26, 2023


Sessions begin promptly at 9 a.m., and end approximately at 12 p.m.



Pooling Resources, Inc.

(775) 887-2240


POOL/PACT HR Attendance Policy

Virtual Certificate Programs: Participants are expected to attend each session of multi-day certificate programs in its entirety.  Those who miss more than one hour of a session will not be eligible to receive the certificate until all sessions are completed in their entirety.  Note: Each session of a virtual certificate program is presented in two half-day segments.

In addition, participants must complete all pre-assessment and post-assessment evaluations.  Participants are expected to have their own workstation with a functioning camera that remains on during the entirety of each training session, have access to a microphone to engage in group activities, and participate in all activities.*  Failure to meet these expectations may disqualify participants from receiving a certificate of completion and CEUs.

More Information

If you need a special accommodation to participate in this virtual training, please contact the POOL/PACT HR office at 775-887-2240. Please allow sufficient time to arrange for the accommodation.

*POOL/PACT Risk Management Grants may be available to defray costs of webcams and/or microphones for member-owned equipment for staff unable to attend this training if not for budget constraints.

Essential Management Skills in the    Public-Sector Certificate Program

Winter 2023 - Virtual Version

Four sessions presented in eight half-day segments

This program has been developed specifically for managers and supervisors to assist them in learning to build credibility through effective communication, time management, and performance management skills.  Whether in the trenches or just starting to manage others, this program provides a wealth of ideas, techniques, and knowledge to help manage people and projects effectively.  This is an invaluable opportunity for participants to learn proven techniques to make them effective leaders in their organizations.

Participants will need to be available to attend all sessions.  Completion of and participation in all sessions is required to earn a certificate.  Participants will receive information about how to log in to a VIRTUAL learning portal containing comprehensive information that can be used during and after the course.

Who Should Attend?

Anyone who is currently in a management/supervisory role or will be promoted to a management/supervisory role within three months of completion of the program.  

Note: If not currently in or imminently going into a management/supervisory role, POOL/PACT HR's one-day training, "So, You Want to be a Supervisor?" may be a more appropriate class.  

Program Agenda

Session 1 (Part I and Part II): 

The Foundation of Effective Management

  • Communication Styles
  • Leadership Styles
  • Time Management
  • Meeting Management

Session 2 (Part I and Part II):

Be Part of Organizational Effectiveness

  • Ethics
  • Buddy to Boss
  • Review of the Nine Legal Landmines
  • Job Descriptions
  • Discrimination/Harassment
  • Drugs & Alcohol in the Workplace
  • Employee Assistance Program
  • Workers' Compensation

Session 3 (Part I and Part II):

Preparing to Effectively Manage Others

  • Identify benefits prescribed by ADA and FMLA
  • Interaction between ADA, FMLA, and Workers' Compensation
  • FLSA Basics
  • Recruitment Plans
  • Job Announcements
  • Conducting Interviews
  • Background Checks
  • Essential Components of Job Offer Letters

Session 4 (Part I and Part II):

Managing & Leading Others to Success

  • Documentation
  • Setting Expectations
  • Monitoring/Coaching
  • Evaluating Performance
  • Steps of Coaching & Progressive Discipline 
  • Change Management
  • Conflict Management