Security Operations Summit 2023

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OPTION 1: De-escalation for Faith-based Organizations (Train-the-trainer)

8-hours

Presented by: Deb McMahon, Crisis Systems Management, LLC crisisnegotiation.net

The De-escalation for Faith-based Organizations (FBO) Course is a practical course instruction intended for security directors, staff, and volunteers operating in faith-based schools, churches and worship events.

This course not only prepares students to recognize factors for influencing and managing difficult or verbally abusive, resistant, or non-compliant subjects, but also to present training in school and church environments.

Students will learn how over-reaction or under-reaction can adversely impact the outcome of an incident by causing an incident to escalate, re-escalate, or by creating circumstances in which result in an unintended outcome.

By understanding the impact of words, students will recognize and learn how to manage their own personal verbal triggers.

An in-depth discussion of the role of vigilance, hyper-vigilance, crisis rehearsal, threat assessment and personal readiness will prepare students to adopt a mindset conducive to effective, safe, and legally defendable actions. Tools for vulnerability and threat assessments will be discussed and provided to students as part of their take-home materials.

One of the most relevant aspects of de-escalation is assessing and managing scene dynamics. Students will learn practical and effective steps to reduce the negative energy or circumstances which often set the stage for an escalation of emotions and violent behavior.

Step-by-step tips for managing verbal abuse and resistance will aid students in a more thoughtful and productive approach for de-escalation and lastly, students will learn how to manage verbal non-compliance.

Students will also learn how to present classroom training to school and church staff and volunteers and will receive digital versions of training materials including lesson plans and PowerPoint� presentations. The train-the-trainer portion of this course will highlight the importance of delivering a standardized curriculum, setting a professional tone for high-liability training and maintaining a disciplined classroom environment.

To close out the training event, students will participate in individual and group activities and role-playing vignettes wherein they will have opportunities to practice the skills covered in the lecture/discussion portion of the training. A packet of role-playing vignettes will be provided to students.

Course size is limited to 40 persons.

Each student will be provided: Classroom handouts/note-taking guides, pens, vulnerability/threat assessments, vignette role player packets and thumb drives with course materials.

Presenter Biography:

Ms. McMahon serves as a senior instructor and curriculum developer for Crisis Hostage Negotiation and Peer Support Programs for Crisis Systems Management, LLC.

Ms. McMahon retired as a Special Agent of the U.S. Army Criminal Investigation Division. Prior to her retirement, Ms. McMahon was an instructor assigned to Operations and Investigations Division, Advanced Law Enforcement Training, U. S. Army Military Police School, Fort Leonard Wood, MO. Ms. McMahon instructed advanced law enforcement subjects to criminal investigators who were assigned to municipal, state, and federal law enforcement agencies from throughout the world. In addition to her instructional duties, Ms. McMahon developed specialized advanced law enforcement training programs.

During her twenty-one years of law enforcement experience, Ms. McMahon has performed such diverse duties as patrol, traffic accident investigation, desk sergeant, covert drug investigator, criminal investigator, protective services agent, and crime scene and evidence technician. She has also served as a senior criminalistics advisor, evidence program manager, and in a variety of positions on Crisis Response Teams. Ms. McMahon served in supervisory capacities as Task Force Commander and as an Operations NCO to a seventy-person protective service security element for the 50th Anniversary NATO Summit. Assignments have taken Ms. McMahon throughout the United States, Europe, and the Middle East.

Some of Ms. McMahon's technical education and training includes: numerous Crisis and Hostage Negotiations courses, Countering Terrorism, Traffic Accident Investigation, Advanced Fraud Investigation, Protective Services, numerous advanced interview courses, gang training courses, and several Drug Enforcement Administration training courses. In addition to her technical training, Ms. McMahon has also attended more than twenty-six weeks of leadership development and management training. Ms. McMahon has earned Bachelor of Science degrees in Criminal Justice and Psychology.

In a variety of environments, Ms. McMahon has served as a member of a crisis response team, and has negotiated numerous hostage, barricaded subjects and potential suicide incidents. In addition to her practical experience, Ms. McMahon has authored Crisis Response Plans, has planned, executed, and supervised major crisis response training events, and has published numerous professional articles on a variety of law enforcement topics, including crisis negotiation and crisis negotiation training.

Ms. McMahon served has served as editor-in-chief of a professional publication and has written numerous professional articles. Into the Chaos, a field manual for Crisis Negotiators, was a collaborative writing effort for which Ms. McMahon served as Senior Editor and writer.

Instructor Contact Info:

Deb McMahon

207 Greenbriar Street

Lebanon, MO 65536

Cell: 417-594-1499

Email: crisisnegotiation@gmail.com

OPTION 2, PART A: Executive Protection & Threat Detection

4-hours

Presented by: Michael Mann, Michael Mann Security Services, michaelmannsecurityservices.com

Executive protection, also known as close protection, refers to security and risk mitigation measures taken to ensure the safety of executives. We can provide a comprehensive analysis of all aspects of a person’s lifestyle to determine where he/she would be most vulnerable to compromise or attack. This comprehensive analysis is called a Personal Security Vulnerability Assessment (PSVA).

A Threat Detection Team is a group of trained security professionals (paid employees and/or volunteers) that perform static observation of protected environments to include churches, home school co-ops, camps and retreat centers, private schools, hotels, and entertainment venues. The purpose of TDT training is to provide your security team with the ability to prevent attacks by detecting behaviors that may indicate a threat to your environment.

Course size is limited to 30 persons.

Each student will be provided: Certification of Completion

Presenter Biography:

Michael MannSecurity Services (MMSS) was founded by Michael Mann to help organizations and individuals get better at recognizing, preventing, and protecting themselves when it comes to security issues.

A true security professional, Michael has experience in many backgrounds:

U.S. Marine Corps veteran, Fleet-Antiterrorism Security Team (FAST)
Metropolitan Nashville Police Department , Special Weapons and Tactics (SWAT)
Managing the protection of U.S. Department of Energy nuclear weapons facilities
Managing the protection of dignitaries and high-net worth individuals
Designing physical protection programs for commercial nuclear fuel facilities
Providing the private sector with security management expertise
Designing comprehensive security programs for churches and schools
Board certified in security management, physical security and executive protection
Educator and university adjunct instructor