Emotional Intelligence and Generations in the Workplace - Melbourne (06/01/23)

Emotional Intelligence – maybe you’ve heard the term, but what in the world does it mean?  The short answer is simply being intelligent about emotions – yours and others’.  The longer – and much more interesting – answer will fascinate you:

• What are emotions anyway?
• Are we even aware of them when they happen?
• Can we control them?
• How do they affect our relationships?
• Why does Emotional Intelligence matter?
• What are the elements of Emotional Intelligence and how does each of those elements affect my life?
• How can we improve our Emotional Intelligence?

And as we’re dealing with emotions every single day – ours and theirs – we’re also dealing with the tension of how different generations move through their lives – and their workdays.

We’ve been hearing it for years ~ there are differences in the generations when it comes to how they perceive their work – and yours! And although we know it’s true, we really just wish we could avoid the whole topic.

Except…what if we had a place where we could openly discuss the differences and why they matter? What if we stopped to acknowledge weaknesses, but also celebrate and build on the strengths of each group? What if we examined our common values? What if…we opened the lines of communication??

Whether you’ve been in your job for a decade or more or have just begun your library journey, Emotional Intelligence and Generations in the Workplace will be eye-opening. What if…you decide to attend??