Nancie Boland 
IFMA San Diego 


Thursday and Friday, July 20-21, 2023


Mission Federal Credit Union - Corporate Offices 
10325 Meanley Drive
San Diego, CA 92131

Driving Directions 

IFMA San Diego's FMP Course:
Operations and Maintenance

Registration Deadline:  Thursday, June 29, 2023 at 11:59 PM

FMP logoThe primary role of facility managers is to manage/oversee an operating facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors and grounds so the facility and all its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards. In addition, the various aspects of operations and maintenance (O&M) are constantly changing due to wear or deterioration, new regulations or requirements, operational modifications, occupant expectations, and many other individual but interrelated circumstances. Managing a facility means continually managing change.

Learning Objectives:

After you complete this course, you will be able to:

  • Identify the role of operations and maintenance in FM.
  • Identify deficiencies in building structures, exteriors, systems, interiors, and grounds and the associated health, safety, security and environmental considerations.
  • Describe the elements associated with the acquisition, installation, maintenance, operation, and replacement of assets related to facility management.
  • Outline the process for determining and monitoring occupant service performance expectations.
  • Outline the processes for developing occupant service specifications, selecting service providers, negotiating service level agreements, monitoring performance, and resolving contract disputes.

Our Instructor:

Phyllis Meng, CFM, IFMA Fellow; Deputy Executive Officer, General Services; Los Angeles County Metropolitan Transportation Authority

Registration Fee: Includes in person instruction, books and course materials. 

Single Course Fee:

  • San Diego Chapter Members:  $565 per person 
  • Non Chapter Members:  $765.00 per person

Bundle of All Four FMP Courses for One Fee: 

  • Four FMP Course Bundle for IFMA-SD Chapter Members:  $1995
  • Four FMP Course Bundle for Non Chapter Members: $2345

More Information:

-  Registration questions: Click here to email Caryn Worcester
-  Payment Options:  If you would like to pay by credit card, please complete the registration form and save without paying.  An invoice will be emailed to you.

Please note:

  • Cancellations are subject to a $25 restocking/processing fee.
  • Registration requests made after the deadline will be assessed an additional $50 processing fee.
  • This same individual class (one FMP Course) is being offered by IFMA for $945!  Take it with IFMA San Diego and SAVE!


Registration Deadline:  Thursday, June 29, 2023 at 11:59 PM

Register Now!