Accelerating, Achieving, Sustaining Excellence: A (re)Introduction to Baldrige -- March 21st Breakfast Webinar

People with positive energy are simply more productive! So why does something we all want – trust, cohesiveness, positive energy at work – seem to slip through our fingers?  This discussion answers that question.

The Wisconsin Center for Performance Excellence — in partnership with the Performance Excellence Network and the Iowa Quality Center — is pleased to host an online webinar discussion on Thursday, March 21st: “Accelerating, Achieving, Sustaining Excellence: A (re)Introduction to Baldrige .” The discussion will feature a panel of leaders from several sectors, each exploring the value of Baldrige in helping their organizations improve outcomes, optimize resources, and better align operations.

The panel incudes:

* Terra Carey, Chief Quality Officer, State of MN, Department of Human Services, Direct Care & Treatment

* Tom Henry, Chief Executive Officer, Episcopal Homes

* Jennifer Houtman, Chief Optimization Officer, Iowa Donor Network

All three organizations are on the journey to excellence, using Baldrige (and other frameworks, methods & tools) to guide their improvement efforts.  All three have received recognition through their Baldrige-based state program (PEN, WCPE or IQC).

The discussion will start with each of the panelist outlining their improvement efforts: how and why they started using Baldrige; what other improvement systems and tools they use; and some context for their excellence journey.  We’ll then enter into a discussion, exploring the value they enjoy from using Baldrige as their management system; how they’ve mobilized resources and structured their approach; what impact it has had on actual results; lessons they’ve learned (and things they’d do differently); how they’ve sustained improvement.

Baldrige is more than just an Award: it’s a validated management system that is being used by thousands of organizations nationwide (and worldwide) to improve outcomes, shape culture, align and optimize processes, and achieve and sustain high performance. Come explore the insights from these four organizations and see what it could do for your organization (or community!).

The webinar is Thursday, March 21 from 8:00-9:00 CT (optional speed networking and mingling 7:45-8:00), using Zoom MEETING.  members; $20 for non-members.

Can’t make it live but interested in the content? Register anyway: all registered attendees get a link to the recording after the session.

 Register Now!