Where
San Benito County Chamber of Commerce243 Sixth Street, Suite 100
Hollister, CA 95023
Driving Directions
Contact
Juli VieiraSan Benito County Chamber of Commerce
831-637-5315
juli@sanbenitocountychamber.com
How to Handle Angry Customers/Difficult People
This seminar is presented by Cindy Merzon, Associate Director of CSUMB SBDC. It will be very interactive and you will learn to distinguish among six kinds of customer behavior, know about words to use and avoid and body language to help you identify the specific parts that can cause unproductive interactions for you.
Registration is closed. This event has already been held.
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