Ft. Myers: Turning Unhappy Customers into Raving Fans: Sponsored by CONRIC PR & Marketing/Publishing

Start the New Year off right by learning how to grow your business in 2016! It is said that over 40% of critics can be turned into raving fans by effectively responding to their complaints online, treating critics with respect, and taking care of the critics' problems. January panels will give us examples how to do this and more!