When
Thursday, October 23, 2014 at 8:00 AM PDT-to-
Friday, October 24, 2014 at 12:00 PM PDT
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Where
Lacamas Lake Lodge227 NE Lake Rd
Camas, WA 98607
Driving Directions
Contact
Jacki MastersAWWA-PNWS Customer Service Committee
509.625.7847
treiss@spokanecity.org
Customer Service Course 2 - Camas, WA
Examines the role of technology in customer service effectiveness with an emphasis on excellence. -The business of customer service and customer relationships. -Customer diversity and the water utility market. -Technology and customer service effectiveness. -Assertive responder skills in urgent situations.
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