Let's Talk Beyond the Integration of ITIL and KCS! - November 16 RM HDI Chapter Meeting

Join Rick Joslin as he explores the Knowledge Centered Service Management (KCSM) strategy that goes beyond the integration of ITIL and KCS. Knowledge Management can be more than just finding resolutions to incidents and answers to questions. Guests are welcome and encouraged to attend. Guests use the same Register Now! link to RSVP.