Where
3 locations (LinkedIn and Ellie Mae)LinkedIn SF–222 2nd Street San Francisco, CA 94105
LinkedIn SV-599 N Mathilda Ave Sunnyvale, CA 94085
Ellie Mae Pleasanton 4420 Rosewood Drive Ste 500, CA
Contact
Cathy Miller, VP CommunicationsSan Francisco Bay Area HDI
ctmiller@linkedin.com
How DevOps Thinking Can Improve Service and Support
Defining DevOps has proven to be problematic: It isn’t a framework like ITIL® or a standard like the HDI Support Center Standard. This presentation will explore a brief history of DevOps and Myths about DevOps, why DevOps doesn't mean ITIL® is dead, How support can learn and benefit from DevOps and more.
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