Emotional Intelligence: What It Is and Why It Matters in Your Workplace - Deltona (04/13/17) 

Emotional Intelligence – maybe you’ve heard the term, but what in the world does it mean?  The short answer is simply being intelligent about emotions – yours and others’.  The longer – and much more interesting – answer will fascinate you:

• What are emotions anyway?
• Are we even aware of them when they happen?
• Can we control them?
• How do they affect our relationships?
• Why does Emotional Intelligence matter?
• What are the elements of Emotional Intelligence and how does each of those elements affect my life?
• Can we improve our Emotional Intelligence?

All these questions and more will be answered in this intriguing workshop – don’t miss it!

Learning outcomes:

Attendees will

• examine and compare the 4 elements of emotional intelligence
• discover how their emotions affect others
• determine how to improve their own emotional intelligence skills

Trainer: Linda Bruno, Library Consultant

Linda has been developing and conducting training workshops for libraries and other organizations for more than fifteen years. She offers workshops on topics   ranging from Leadership Skills to Emotional Intelligence – and lots of areas in between!

Linda received her MBA from the University of Florida and has years of experience in hands-on management positions. She develops her workshops based on solid research and – more importantly – real-life application. Linda is also certified with DDI and Achieve Global.

Cost: NEFLIN classes are free of charge for Florida library staff.  Registration is required for all classes and NEFLIN members get priority.