Service Animals in the Library - Webinar (03/24/20)

Get the facts about service animals from a service dog handler, and her dog, who both work in a public library. Myths, scams, and conflicts surrounding service animals are on the rise. It is important for managers, public services staff, and patrons, to know the distinctions between service, companion, and therapy animals and why the difference can matter. 

All libraries may have patrons or staff with service dogs or miniature horses (yes, horses!), so Academic, Public, School and Special Libraries’ staff need to know the laws and how to interact with service animals and their handlers. Library staff also need to understand policies and requirements when a coworker has a service animal. This class will review the laws and best practices for talking with patrons or students who bring any kind of animal into the library.

Virtual Trainer: Kodi Miller

Kodi Miller is a Library Assistant II at the Boca Raton Public Library, and an Accessibility Consultant. Alongside her service animal, Piper, she loves to share her passion and knowledge about accessibility, invisible disabilities, and promoting education about service animals and the role they play in our society. 

She is involved in various aspects of the community, presenting for local Park Rangers and Community Centers across the city. After presenting at the Florida Library Association Conference, Kodi has been working with libraries across Florida to help spread the word on how easy accessibility can be to fit your library’s needs.

This is an online class. Access information will be emailed one week ahead.

Cost: NEFLIN classes are free of charge for Florida library staff. Registration is required for all classes and NEFLIN members get priority.