Workshop Series February 3 & 4, 2016

Building a Strong Service Team

Service Contractors - need to beef up your service team? Don't miss these four 1/2 day classes that are specifically targeted to address the unique needs of a service company, including challenges faced by dispatchers and service managers.

Click here to download a description of each class.

• February 3: Morning:  Personal Accountability (3.5 CEU hours)
  
• February 3: Afternoon:  Conflict Resolution (3.5 CEU hours)
  
• February 4: Morning: Managing Customer Loyalty (3.5 CEU hours)
  
• February 4: Afternoon: Management CPR (3.5 CEU hours)
  
  Note to state license holders, a maximum of 7.0 hours are available per attendee - please contact MCASF for more information.

Click the registration button below to sign up for one class, or as many as you'd like to attend. $15 per class. Lunch provided for those who register for the morning session.