July 2017 Chapter Meeting

(Please reply by July 17, noon)

9:00 – 9:30

Continental Breakfast – Time to Socialize

9:30 – 9:40

Welcome – John Anderson – Overview of agenda

Guest and New Member Introductions – Rick Pauly

9:40 10:25

Short updates:

Richmond Score Performance update – John Anderson

Finance Update – Szu-sung Yang

Membership – Rick Pauly

Workshop – Stew Gloyer

Marketing – Mary Ann Steiner

Operations – Mary Ann Steiner

10:25– 10:35

Brief Break

10:35 – 11:25

Client Experience:

Open Discussion about Client Experience

11:25 – 11:30

Closing remarks – John Anderson

11:30

Adjourn

FEE: $10 for Continental breakfast

9:00 – 9:30	Continental Breakfast – Time to Socialize
9:30 – 9:40	Welcome – John Anderson – Overview of agenda Guest and New Member Introductions – Rick Pauly
9:40 10:25	Short updates: Richmond Score Performance update – John Anderson Finance Update – Szu-sung Yang Membership – Rick Pauly Workshop – Stew Gloyer Marketing – Mary Ann Steiner Operations – Mary Ann Steiner
10:25– 10:35	Brief Break
10:35 – 11:25	Client Experience: Open Discussion about Client Experience
11:25 – 11:30	Closing remarks – John Anderson
11:30	Adjourn