Health Literacy Training Opportunity for

SCC Partner Organizations

The SCC invites you to participate in a half-day training session on Health Literacy for Frontline Staff. The training is sponsored by the Greater New York Hospital Association (GNYHA), and is funded by the New York State Department of Health’s Health Workforce Retraining Initiative.

About the Training

The session is designed to provide frontline staff with baseline information about health literacy and to support hospital, continuing care, primary care and behavioral health provider's efforts to engage staff in their health literacy initiatives. The curriculum includes training on the definition of health literacy and the introduction of basic health literacy concepts; a discussion on the importance of addressing health literacy for patients who are aged, have chronic diseases or have special communications assistance needs.  Staff participation can also assist members with meeting Delivery System Reform Incentive Payment (DSRIP) program Health Literacy training expectations.  Participants will receive a Certificate of Training. 

Who Should Attend? 

Recommended participates include: Nurses, office registration staff, admitting staff, medical assistants, social workers, care managers, patient experience staff, health education, discharge planning, dieticians, pharmacists, community health workers, Public Affairs and others who interact with patients.