This interactive workshop for business owners moving from a sole proprietorship to employing staff to grow the business. 

Topics covered and templates you will receive include:

• Transitioning from producer to manager
• Developing job descriptions and performance expectations
• Hiring employees
• Motivating and training employees

Workshop Outline

1. Transitioning from the role of a producer to manager
   1. Challenges and Opportunities
   2. Developing job descriptions and performance expectations
      1. Why are you hiring – purpose of the job
      2. What does the job involve – tasks and accomplishments
      3. How will the job be accomplished – skills and attributes required
   3. Hiring employees
      1. Use the performance expectations
      2. Behavioral Interview
      3. Benefits to working for small employer – have an impact, flexibility, opportunity, etc.
   4. Retaining and motivating employees
      1. Setting clear expectations
      2. Feedback – informal and formal (30 – 60 – 90)
      3. Developing employees (adult learning and situational leadership)

Handouts

 Templates for developing job descriptions, interviewing, setting performance expectations and feedback.

Expert Facilitators

Pat Doody is former Human Resource Director for Burgess and Niple, a national civil engineering firm.  As Human Resource Director, she was responsible for hiring employees and developing programs to retain them.  She has a broad background in human resources, with expertise in organizational development, management and leadership training, and coaching.

Leslie Kulis is a former director of sales operations and customer service organizations where she implemented training programs for over 100 people.  She reduced the turnover rate from 35% to 5% in the customer service organization in two years by setting clear expectations and implementing training programs.  Leslie has a broad background in mentoring others in many areas.