Finding and Retaining Clients & Customers

Be different! Stand out! Create a memorable experience for your customer.

You customer is your revenue. A great customer experience has customers returning to you. A great customer experience also has customers talking about you.

With over 50 years of owning my own retail business, managing prominent businesses in Buffalo, and leading account management in advertising, I will be sharing my tips with you.

I have made the transition from Bricks and Mortar retail to eCommerce. We will be discussing the fast pace of the current world and how it builds on the best practices of customer experience.

The format of this workshop is informational and interactive.

Whatever business you are in, customer service is #1.

This is a FREE workshop.