When

Tuesday, February 25, 2020                                        6:00 PM to 8:00 PM EST

Where                                               Commerce Public Library                                                 1344 S Broad Street                                                   Commerce GA 30529

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Contact

Leo Cortjens
Northeast Georgia Score Chapter 717

nega@scorevolunteer.org

Managing a Service Industry Business

 

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This workshop is FREE, but please
help us with a head count
by registering below.

Register Now!

 

Topics Covered:

1. Definition of the Service Industry
2. Building the Mission Statement
3. Major Challenges in the Service Industry
4. Where to Find Personnel 
5. Selection of Personnel 
6. Training of Personnel 
7. Motivating Personnel 
8. Maintaining Personnel 
9. Communicating with Customers 
10. Communicating with Employees
11. The Company Image with Customers 

Your presenter will be Mr. Charles Schrauth

Mr. Schrauth has owned and operated his own small business since 2002.  He has also worked for small business as well as Fortune 500 Corporations.  His entire career has been concentrated in the development and implementation of business strategies.  He is currently owner and CEO of BSI Management Search & Consulting, LLC, a firm that assists companies to recruit, hire and retain engaged employees.  He has earned a MBA degree from Goizueta Business School at Emory University.  He has also earned certifications in Personnel Consulting, Behavior Analyst, and Values Analyst.