When
Thursday, April 16, 2020 from 7:30 AM to 8:30 AM EST
Check-in starts at 7:00 am
Add to CalendarPresenter: Cliff Ennico
CLIFF ENNICO (www.cliffennico.com), a nationally recognized small business legal and tax expert, is best known as the host of the PBS show, MONEYHUNT, where entrepreneurs defended their business plans before a panel of experts. An attorney and small business consultant, CT, he has helped launch over 15,000 businesses in his 37-year career. He is the author of 16 books, most recently “The Crowdfunding Handbook: How to Raise Capital for Your Business Using Equity Funding Portals”.
Contact
SCORE Fairfield County
203-831-0065
score.fairfieldcounty@gmail.com
Effective Client Handling and Management
SCORE Business and Bagels Series co-Sponsored by the Rowayton Library
Clients - you can’t live with ‘em, but your business can’t live without ‘em. You must give them terrific service, but you can’t let them take advantage of you. You need to satisfy your clients without losing control of your time - or your sanity. In this fast-paced, entertaining program, you will learn the secrets of successful client management.
- Choosing the clients you want and need; how to spot deadbeats and undesirable clients
- Your client contracts
- Managing client expectations and dealing with dissatisfied clients, including clients who post negative online reviews
- How to bill your clients so they don't "push back"
- Dealing with the "past due" (deadbeat) client
- When and how to fire a client
Free Business Counseling To get free one-on-one business counseling or learn about other SCORE free workshops, please visit our website.
SCORE is funded [in part] through a Cooperative Agreement with the U.S. Small Business Administration.
