Sept. 23, 2020 

Intentional Trust in a Low-Trust

Business Environment 

A Free workshop from SCORE!

Earning and retaining valued customers is at the heart and soul of most business plans. Or is it? Why is customer loyalty in a precarious position? Why is trust in business losing ground in the U.S. according to the 2020 Edelman Trust barometer? In this wake-up call presentation, Tim Roberts, the founder and Principal of Trustpointe will make the powerful case for why and how an intentionally designed Trust Strategy will be your game-changer.

BIO for Tim Roberts

An energetic presence, Tim serves as trusted advisor to people who walk through life with a role of building business relationships. He is well-known for his work, study, and commitment to rebuilding trust in a low-trust business environment. He is the founder of Trustpointe, a Sandler Training company, and is the 2019 recipient of the David H. Sandler Award, which is the top Sandler award voted on by his global peers.

A voracious reader with an unquenchable desire to be challenged, Tim’s reading habit gives him the edge in knowledge about motivation, the human mind, and the role of trust in business relationships. A certified Behavioral Analyst Tim also has certification in Gestalt Therapy and Harvard Law School’s renown Program on Negotiation.

Tim is a former member of the Indiana Psychology Commission and the Indiana Judicial Qualifications and Nomination Commission.

Funded in part through a Cooperative Agreement with the U.S. Small Business Administration.  All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA