Tuesday, December 8, 2015 at 8:00 AM EST
Wednesday, December 9, 2015 at 4:30 PM EST

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Surfcomber Hotel Miami Beach, a Kimpton Property

1717 Collins Avenue
Miami Beach, FL 33139

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Bruce Temkin
Temkin Group

Mapping and Improving Your Customers’ Journey (Workshop)

Get out of your office and immerse yourself in a highly interactive two days in South Beach. Learn leading-edge approaches to customer experience management that include creating and using design personas and customer journey maps.

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