Tuesday, October 24, 2017 from 9:30 AM to 3:30 PM EDT
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EKU Manchester Campus

50 University Drive
Manchester, KY 40962

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Robin R. Moore
The Center for Rural Development

Smile: Hospitality Customer Service Training

In 2016, the Kentucky tourism industry experienced its strongest overall economic impact growth rate since 2005. The tourism industry generated $14.5 billion in 2016, with all nine of Kentucky’s tourism regions experiencing gains. Good customer service is essential in the tourism industry.

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