Tuesday March 18, 2014 from 9:00 AM to 12:00 PM CDT
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Arkansas Tech University

106 West O Street
Rothwell Hall, Room 308
Russellville, AR 72801

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Ronda Hawkins, ATU ASBTDC Training Coordinator
Arkansas Small Business and Technology Development Center

Exceptional Customer Service

Any business can provide basic customer service, but not every business can get to the next level: exceeding your customer's expectations. In this workshop, business owners and their employees will learn how to remove barriers to customer service, handle difficult customer situations, and work to deliver customer service that is truly exceptional.

Registration is closed. This event has already been held.