Wednesday, March 26, 2014 from 7:30 AM to 9:30 AM CDT
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Monona Terrace

1 John Nolan Dr.
Madison, WI

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Kelley Schwersinske
First Business

The Good, the Bad, and the Ugly Ways of Measuring Customer Satisfaction!

What are the pitfalls involved in designing customer surveys, and how can you avoid them? What's the best way to survey your customers? As a decision maker, how can you avoid paying a small fortune for second-rate surveys? These are just some of the important questions answered in this exciting Seminar Series presentation by Dr. Moses Altsech.

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